Terms of Use

1. Agreement

These terms are an agreement between you and Vishal Rao, doing business as Pennyjay (“Pennyjay”, “we”, “us”). They cover the Pennyjay apps, the website at pennyjay.com and related services (together, “Pennyjay”). By creating an account or using Pennyjay, you agree to these terms and to our Privacy Policy. If you don’t agree, don’t use Pennyjay.

2. Who can use Pennyjay

• You must be at least 18 years old and live in the United States.
• You must be able to enter a binding contract, and not be barred from using Pennyjay under US law.
• Each person needs their own sign-in. Don’t share it or use someone else’s.

3. Your account

Keep your sign-in method and your phone secure; you’re responsible for activity on your account. Give us accurate information, and tell us at hello@pennyjay.com if you think someone has accessed your account without permission.

4. Households

Every account belongs to a household. The person who creates a household is its owner and can invite up to five other people. Members see the accounts shared with the household and can change shared budgets, bills, goals and rules. Any account can be made private to the person who owns it.

• Only invite people you trust with the information you share. You’re responsible for what you share with your household.
• A member can leave a household, and the owner can remove a member. When someone leaves or is removed, their private accounts go with them and shared data stays with the household.
• If the owner deletes their account while others remain, ownership passes to another member.

5. Connecting your financial accounts

When you connect an account, you authorize Pennyjay and our connection providers (Plaid, Teller, SimpleFIN, or Apple FinanceKit) to retrieve information from your financial institutions on your behalf, and you confirm you have the right to do so. Your use of a provider is also subject to its terms; Plaid’s handling of your data is described in the Plaid End User Privacy Policy.

• Pennyjay’s access is read-only. Pennyjay can’t move money, make payments or open accounts.
• Account data comes from your institutions and providers. It can be delayed, incomplete or wrong, and connections can stop working. Always check important figures with your institution.
• You can disconnect an account at any time.

6. Not financial advice

Pennyjay helps you organize and understand your money. It is not a bank, broker, investment adviser, tax adviser or lawyer, and it doesn’t give financial, investment, tax or legal advice.

• Safe to spend, projected balances, budgets, bill detection and alerts are estimates based on the data available. They can be wrong, and an alert may arrive late or not at all.
• Ask Jay uses AI and can make mistakes. Check its answers before acting on them.
• You’re responsible for your financial decisions. Talk to a qualified professional for advice about your situation.

7. Subscriptions and free trials

Pennyjay requires a subscription after any free trial. Current plans are listed on our pricing section and in the app; one subscription covers your whole household.

• Free trial. Eligible new subscribers get a 14-day free trial. Unless you cancel before it ends, your subscription starts and you’re charged. We remind you 2 days before the trial ends.
• Billing and renewal. You buy through the Apple App Store or Google Play, which charges you. Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before it ends.
• Cancelling. Cancel anytime in your App Store or Google Play subscription settings. You keep access until the end of the period you’ve paid for. Deleting your Pennyjay account doesn’t cancel your subscription.
• Refunds. Refunds are handled by Apple or Google under their policies. If a purchase is refunded, access ends.
• Price changes. We may change prices. The store tells you in advance and, where required, asks for your consent before a higher price applies.
• Founding member price. If you start a paid subscription by January 31, 2027, we won’t raise the price of that plan for you while it stays active, and we ask the App Store and Google Play to keep you on your original price. If the subscription ends and you subscribe again later, the price at that time applies.

8. Acceptable use

Don’t:

• use Pennyjay for anything illegal, or to access accounts or information you don’t have the right to access;
• copy, modify, reverse engineer or resell Pennyjay, except where the law allows it;
• interfere with Pennyjay’s security or operation, scrape it, or use automated means to overload it;
• misuse Ask Jay, including trying to make it reveal other people’s information.

We may suspend or end access for anyone who breaks these rules.

9. Your content

You own the information you put into Pennyjay, like notes, rules, budgets and receipts. You give us permission to store, process and display it only as needed to provide Pennyjay to you and your household, as described in our Privacy Policy.

If you send us feedback or ideas, we may use them without owing you anything.

10. Our content

Pennyjay, including the app, website, name, logo and Jay the mascot, belongs to us and is protected by law. We give you a personal, non-transferable license to use the app on devices you own or control, under these terms and the app store’s rules.

11. Third-party services

Pennyjay relies on services from other companies, such as connection providers, Apple and Google. We aren’t responsible for their services, and their own terms apply to how you use them.

12. Changes and availability

We’re always improving Pennyjay and may add, change or remove features. We aim to keep it running smoothly but don’t promise it will always be available or free of errors. If we ever shut Pennyjay down, we’ll give reasonable notice so you can export your data.

13. Ending your use

You can stop using Pennyjay and delete your account at any time: in the app (Settings → Security → Delete account), or without the app as described on our Delete your account page. We may suspend or close an account that breaks these terms or creates risk for others. Sections that by their nature should continue (such as disclaimers, limits on liability and governing law) still apply afterwards.

14. Disclaimers

PENNYJAY IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. WE DON’T WARRANT THAT ACCOUNT DATA, CALCULATIONS, ALERTS OR AI ANSWERS WILL BE ACCURATE, COMPLETE OR TIMELY.

15. Limits on liability

TO THE FULLEST EXTENT THE LAW ALLOWS, WE WON’T BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, FEES, OVERDRAFTS OR DATA, ARISING FROM YOUR USE OF PENNYJAY. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE GREATER OF WHAT YOU PAID FOR PENNYJAY IN THE 12 MONTHS BEFORE THE CLAIM AND $50. SOME STATES DON’T ALLOW THESE LIMITS, SO THEY MAY NOT APPLY TO YOU.

16. Your responsibility for claims

If someone brings a claim against us because you broke these terms or the law, or misused Pennyjay, you’ll cover our reasonable costs of dealing with it, to the extent the law allows.

17. Governing law and disputes

These terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law rules. Before filing a claim, please contact us at hello@pennyjay.com so we can try to resolve it. Any dispute will be handled in the state or federal courts located in Massachusetts, and you and we consent to those courts’ jurisdiction. Either of us may bring an individual claim in small claims court instead.

18. Apple App Store and Google Play

If you downloaded Pennyjay from the Apple App Store:

• These terms are between you and us, not Apple. We, not Apple, are responsible for Pennyjay and its content.
• Your license is limited to using Pennyjay on Apple-branded devices you own or control, as allowed by the App Store’s Usage Rules.
• Apple has no obligation to provide maintenance or support for Pennyjay.
• If Pennyjay fails to meet a warranty that applies to it, you may tell Apple, and Apple will refund the purchase price, if any. Apple has no other warranty obligation for Pennyjay.
• We, not Apple, are responsible for any claims about Pennyjay, including product liability, legal or regulatory compliance, consumer protection, and intellectual property claims.
• You confirm you aren’t in a country subject to a US government embargo or designated as supporting terrorism, and you aren’t on a US government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

If you downloaded Pennyjay from Google Play, Google Play’s terms also apply to your purchase.

19. General

• These terms and the Privacy Policy are the whole agreement between you and us about Pennyjay.
• If part of these terms can’t be enforced, the rest still applies. Not enforcing a term isn’t a waiver of it.
• You can’t transfer these terms without our permission. We may transfer them if Pennyjay is sold or merged.
• If we make important changes to these terms, we’ll tell you in the app or by email before they take effect. Continuing to use Pennyjay after that means you accept them.

20. Contact

Vishal Rao, doing business as Pennyjay, Massachusetts, United States. Questions, complaints or claims: hello@pennyjay.com.