Subscription and billing
The 14-day free trial, prices, canceling and restoring purchases.
How much does Pennyjay cost?
14 days free, then $9.99 a month or $79.99 a year. The App Store or Google Play shows the price in your currency.
One subscription covers everyone in your household.
You can look around without paying: Pennyjay asks you to start the trial only after you connect your first bank.
What happens when the trial ends?
It turns into the plan you picked, unless you cancel first. Pennyjay reminds you 2 days before it ends.
How do I cancel?
Go to More → Settings → Subscription → “Manage subscription”. That opens your App Store or Google Play subscription settings, where you cancel. You keep access until the end of the period you paid for.
Only the person who subscribed can cancel. Other household members see who covers them.
Deleting your Pennyjay account doesn’t cancel the subscription. Cancel it in the store first.
I already subscribed. Why is Pennyjay asking me to pay?
Tap “Restore purchases”, on the subscription screen or in More → Settings → Subscription. Make sure you’re signed in to the same Apple or Google account you subscribed with.
What if my subscription ends?
Pennyjay shows the subscription screen instead of your data until you subscribe again. Your data stays. You can still “Export my data” or sign out from that screen.
Can I subscribe on the web?
Not yet. Subscribe in the iPhone or Android app. Once you do, the web app at app.pennyjay.com works too.
Still stuck?
- A bank isn’t syncing? In the app: More → Accounts → “Report a sync problem”. It sends us what we need to look into it.
- Anything else? Email hello@pennyjay.com. A person replies within one business day.
- Is it just me? See live status for sign-in, syncing and alerts.